This web page is always under construction.

**Question: Is there documentation or a user's manual for PROCESS?**

**Answer:**PROCESS is documented in Appendix A of

*Introduction to Mediation, Moderation, and Conditional Process Analysi*s. Many questions you undoubtedly will have about how to use PROCESS and what it is capable of doing and not capable of doing can be found in the documentation as well as throughout the book. The documentation is not electronically available. PROCESS has evolved since it was officially released in May of 2013 as Version 2.03 (the current version is 2.16) and new features added since the publication of the book are documented not in Appendix A but in the addendum to the documentation, which you can find here and in the zip archive that contains the PROCESS code.

**Question: How do I get PROCESS to work?**

**Answer:**The documentation answers this question, and numerous examples are found in the book. PROCESS for SPSS and SAS can be run as a syntax driven macro, and SPSS users have the option of installing a drop-down menu by installing the custom dialog file. There is a document in the zip archive containing the PROCESS files that describes how to install custom dialog files. For instructions on activating the syntax-driven macro, see the documentation.

**Question: Other than by reading the documentation or your book, are there additional places I can go to learn about how to use PROCESS?**

**Answer:**Workshops on PROCESS are scheduled in the U.S., Europe, and Australia at various times and are typically offered through Statistical Horizons or the Global School in Empirical Research Methods, though they are billed not as workshops on PROCESS itself but as mini-courses on such topics as moderation and mediation analysis. I teach these courses with PROCESS as the main computational workhorse. See the "Workshops" tabs above. My next course will be in January 2017 in Los Angeles. When invited, I sometimes travel to deliver workshops at the host's institution, and on occasion I conduct workshops at academic conferences. To inquire about a private workshop at your institution, email workshop@processmacro.org.

**Question: Can I email you questions I have about the use of PROCESS?**

**Answer:**Questions about PROCESS should be directed to afhayes@processmacro.org. I try to answer all questions sent to me eventually, although I give very low priority to (and sometimes do not answer) questions emailed to me that are answered in the documentation, in

*Introduction to Mediation, Moderation, and Conditional Process Analysis*, or on this FAQ page. Thus, if I don't respond to you at all or within a week or so, there is a good chance the answer to your question is available in one of these sources. Regardless, please be patient. I receive a lot of email.

If you are going to email me a question and want to increase the probability of a response, please be very specific. Questions like "Does PROCESS work for repeated measures designs?" or "It is appropriate to estimate model 1 with stacked data?" are impossible for me to answer without more details about what you are doing because the terms being used ("repeated measures" or "stacked data") are too vague to convey useful information about your design, question, or intended analysis.

**Question: How do I cite PROCESS in a manuscript or publication?****Answer:**The official documentation for PROCESS is*Introduction to Mediation, Moderation, and Conditional Process Analysis*. Good academic practice is to cite something only if you have actually read it and are familiar with its content. I don't recommend using PROCESS without familiarity what it does, as described in the book as well as Appendix A. It may not be doing what you think it is doing. I have seen many instances of researchers reporting results from the output of PROCESS that are inconsistent with what PROCESS actually is doing. These mistakes are easily avoided by reading the documentation.**Question: Is there a way of getting SPSS to load PROCESS automatically when SPSS runs, so I don't have to manually do so each time I want to use the syntax version of PROCESS?**

**Answer:**You have two decent options. One approach for Windows users is to produce a script that will automatically load and execute each time you open SPSS. Once you have done this, you don't have to think about ever executing the macro yourself. A document to guide Windows users can be found in the zip archive that contains the PROCESS files. Thank you to Jon Peck at IBM for this recommendation. See here.

The second option is to save PROCESS.sps to a particular location on your hard disk and then call it with an INSERT statement at the top of your SPSS program, before you use the macro. For example, in Windows, perhaps you have the PROCESS macro saved on your computer in location c:\process\process.sps. At the top of your SPSS program, add INSERT FILE = 'c:\process\process.sps'. When you do so, SPSS will first look for PROCESS in this location and execute it before it executes anything else in your program.

Note that neither of these options installs a dialog box in the SPSS menus.

**Question: I ran the PROCESS syntax in SPSS but no dialog box appears anywhere. What have I done wrong?**

**Answer:**Running the PROCESS syntax or installing the autoexecution script does not produce a dialog box or install one anywhere in SPSS. Only the custom dialog builder file, once properly installed, will produce a dialog box that you can access under "Analyze"->"Regression". Installing the dialog box does not eliminate the need for you to run the PROCESS syntax file if you intend to execute PROCESS any other way than by clicking "OK" in the dialog box.

**Question: How do I install a custom dialog file?**

**Answer:**The answer to this question depends on the version of SPSS you are using. The procedure has remained pretty consistent until the release of SPSS24, at which point the procedure for installation of a dialog file changed. For instructions on how to install a custom dialog file in your version, consult the instructions that come with the PROCESS files you downloaded [here is a PDF] or the documentation of the version of SPSS you are using. Installation of the custom dialog is not required to use PROCESS.

**Question: How do I know which model number to use?**

**Answer:**The model numbers correspond to a conceptual and a statistical diagram in the templates file contained in the zip archive. Choose the model number that corresponds to the model you want to estimate. If you don't know which model you want to estimate, I recommend you think about the reasons why you conducted the study, the questions you were trying to answer with the data, and/or what model best corresponds to the theory or prediction you are testing.

**Question: Is PROCESS available for any program other than SPSS or SAS?**

**Answer:**I have not produced a version of PROCESS for any other program and have no plans to do so. The IDRE group at UCLA has a few web pages here and here dedicated to implementing some of the models estimated by PROCESS using STATA code. There are some ambitious folks translating some of the PROCESS models into R and Mplus code. You can find those online. I do not attest to and cannot endorse the quality of these translations or their accuracy. I simply don't know enough about them to do so.

**Question: Can you provide me with some examples of published papers based on analyses conducted with PROCESS?**

**Answer:**I generally don't systematically keep track of examples of the use of PROCESS. Probably the best way to find examples is by looking at papers that include a citation to

*Introduction to Mediation, Moderation, and Conditional Process Analysis*. Click here for a list generated by Google Scholar.

**Question: Can PROCESS use sampling weights?**

**Answer:**No. Each case is weighted equally in all analyses that PROCESS can conduct.

**Question: Can PROCESS do multilevel analysis (such as multilevel mediation or multilevel conditional process analysis)?**

**Answer:**No.

**Question: Can PROCESS estimate a model that includes reciprocal causation?**

**Answer:**I address some fairly unsophisticated but easy to implement means of entertaining questions of causal order in Chapter 6. PROCESS cannot formally estimate a model that includes reciprocal causation between two variables, such as you might do with 2SLS or something similar.

**Question: Can PROCESS estimate a model that includes a latent variable with multiple indicators?**

**Answer:**For latent variable models, I recommend Mplus, for it has the ability to estimate latent variable models and parameters that are functions of model coefficients while producing bootstrap confidence intervals for these parameters without having to jump through all the hoops many other covariance structure modeling programs require. If your "latent" variable is a average of indicators and available in your data as such, then technically it isn't a latent variable; it is observed. In that case, PROCESS would be appropriate (even if not ideal).

**Question: Can PROCESS estimate a model that includes serial mediation and moderation (for example, a combination of Model 6 and Model 8)?**

**Answer:**PROCESS can be tricked into estimating some forms of moderated serial mediation using model 6. You will find an example of a moderated serial mediation model in Hayes (2015) although this is not a complete worked example of everything you'd want to do when conducting such an analysis. I discuss this topic in a course I will be teaching in Los Angeles is January 2017. Although these various tricks work, for now, it is somewhat easier to do this in a structural equation modeling program like Mplus. For an example, see Hayes and Preacher (2013, Chapter 6 of this book). The next major release of PROCESS (version 3.0) will estimate moderated serial mediation models. So stay tuned.

**Question: I am interested in estimating a moderation model (PROCESS model 1) but my independent variable X (or moderator M) is categorical with more than two categories. Can I use PROCESS for this?**

**Answer:**Yes, as of version 2.15, X or M in model 1 can be specified as multicategorical variable, and PROCESS will automate the construction of indicator, sequential, Helmert, or effect codes. See the addendum to the documentation. I have recently written a tutorial on this topic which you might find helpful for making sense of the analysis and the PROCESS output. I cover this material in a course I next teach in January 2017 in Los Angeles.

**Question: Can PROCESS estimate a moderated mediation model (such as models 7, 8, 14, etc.) with a multicategorical independent variable or moderator?**

**Answer:**PROCESS has no models preprogrammed to do this, but it is possible to trick it into doing it. I have not yet written anything about this. I cover this material in a course I next teach in January 2017 in Los Angeles. The next major release of PROCESS (version 3.0) will allow the independent variable or moderator to be multicategorical in any of the models PROCESS estimates. So stay turned.

**Question: What is the "omnibus indirect effect" that PROCESS generates**

**Answer:**This statistic is a work in progress. As there is nothing written about this anywhere that I have made public (with the exception of an old draft of a manuscript I am no longer distributing) you should just ignore this for now. For now, if you would like to learn more about this, take a class from me.

**Question: I would like to estimate a mediation model (model 4) but my X is a multicategorical variable rather than dichotomous or continuous. Can PROCESS do this?**

**Answer:**As of version 2.15, X in model 4 (but not any other model number higher than 4) can be specified as a multicategorical variable, and PROCESS will automate the construction of indicator, sequential, Helmert, or effect codes. See the addendum to the documentation. I cover this material in a course I next teach in January 2017 in Los Angeles. For a discussion of mediation analysis with a multicategorical independent variable, see Hayes, A. F., & Preacher, K. J. (2014). Statistical mediation analysis with a multicategorical independent variable.

*British Journal of Mathematical and Statistical Psychology*, 67, 451-470. PROCESS version 3.0 will allow X to be multicategorical for any model. So stay tuned.

**Question: My confidence intervals for indirect effects change each time I do a mediation analysis. There must be something wrong with your code.**

**Answer:**There is nothing wrong with the code. As discussed in Chapter 4 of Introduction to Mediation, Moderation, and Conditional Process Analysis, bootstrap sampling is a random resampling process. The end points of a the confidence interval are determined by percentiles in the distribution of bootstrap estimates of the indirect effect. If this bothers you, use PROCESS with a custom seed for the random number generator and use this seed each time you do the analysis. See Appendix A for instructions. Alternatively, set the number of bootstrap samples to a very large number in order to minimize sampling error in the estimation of the end points of the confidence interval.

**Question:**It appears that I have evidence of an indirect effect of*X*on*Y*through a proposed mediator, but there is no evidence of an association between*X*and*Y*. Is this possible? What should I do?**Answer:**This is not only possible, but it is probably much more common than people realize. Modern thinking about mediation analysis does not impose the requirement that there be evidence of a simple association between

*X*and

*Y*in order to estimate and test hypotheses about indirect effects. See Hayes, A. F.(2009). Beyond Baron and Kenny: Statistical mediation analysis in the new millennium.

*Communication Monographs*,

*76*, 408-420. [PDF] or Hayes, A. F., & Rockwood, N. J. (in press). Regression-based mediation and moderation analysis in clinical research: Observations, recommendations, and implementation.

*Behaviour Research and Therapy*[PDF]. Also see Chapter 6 of Hayes (2013) or Chapter 15 of Darlington and Hayes (2017).

**Question: When I estimate a model using PROCESS and compare to what I get just using SPSS or SAS's regression procedure, I get different results. There must be something wrong with PROCESS.**

**Answer:**There is nothing wrong with PROCESS. When the same model is estimated using the same data with the same output options, the results will be the same as what you get with SPSS or SAS's regression procedures. There are many sources of discrepancies you may notice when discrepancies exist, and they are all generated by the user, not by PROCESS. The simplest sources involve requesting options in PROCESS that SPSS or SAS won't do on its own. A common one is requesting HC3 standard errors in PROCESS, which are different than standard OLS standard errors. SPSS and SAS won't generate these standard errors, but PROCESS will (as will my RLM and HCREG macros) but only if

__you__ask for them. When you do, standard errors, t-values, p-values, and confidence intervals are different, as they should be.

Most other sources of discrepancies are due to the user not acknowledging the existence of missing data. For example, if you mean center or standardize "univariately" (i.e., one variable at a time) prior to conducting an analysis, you will end up with variables in the analysis that are no longer mean centered or standardized after missing data are kicked out by PROCESS or SPSS or SAS's regression routine. I don't recommend doing centering or standardization computations manually. If you do, do them to a high degree of precision (three or four decimal places generally is not sufficient) and only after purging the data of cases missing on variables that will end up in the analysis. In a PROCESS model that includes moderation, PROCESS will center for you if you ask it to, and it will do it correctly (see the documentation. Also read my debunking of the mean centering myth in Chapter 9 of

*Introduction to Mediation, Moderation, and Conditional Process Analysis*).

In a mediation analysis, another common mistake I see users make is estimating the effect of X on M and the effect of M on Y controlling for X in separate regressions without acknowledging the existence of missing data. Suppose, for example, some cases are missing on Y. In such a situation, your estimation of the effect of X on M will be based on more data than what PROCESS uses, because PROCESS would discard cases missing on Y before it estimates the effect of X on M. Although we can debate the merits and faults of listwise deletion, it is generally not good practice to piece together a mediation analysis using different subsets of the data for the estimation of different parts of the model.

Before asking for advice or bringing a "bug" in PROCESS to my attention, please check the residual degrees of freedom for the model in output produced by PROCESS (this shows up as "df2" in the PROCESS model summary section of the output) and compare it to the residual degrees of freedom from SPSS or SAS's regression routine output. If there is a difference between these, you have missing data you are not properly acknowledging somewhere. If there is no difference, then the source of the discrepancy is something else you have done differently compared to what PROCESS is doing.

**Question:**

**Can PROCESS do the kind of within-subject mediation analysis described in Judd, Kenny, and McClelland (2001,**

*Psychological Methods*)?**Answer:**Yes, it does, for single or parallel multiple mediator models. See Montoya, A. K., & Hayes, A. F. (in press). Two-condition within-participant statistical mediation analysis: A path-analytic framework.

*Psychological Methods*. [PDF]. In this paper we discuss the estimation of the indirect effect and inference using bootstrapping and Monte Carlo confidence intervals. This paper also discusses parallel and serial multiple mediator versions of this model not originally addressed by Judd et al. MEMORE is a new macro for SPSS and SAS that Amanda Montoya designed for this kind of analysis that is a bit easier to use than PROCESS. I cover this material in a course I next teach in January 2017 in Los Angeles.

**Question:**In my mediation analysis examining the direct and indirect effects of X on Y through M, the path from X to M (or the path from M to Y) is not statistically significant. Does this mean there is no way that M could mediate the relationship between X and Y. According to Baron and Kenny (1986), it cannot. Should I bother estimating the indirect effect in this case?**Answer:**These days, we don't rely on statistical significance criteria as described in Baron and Kenny (1986) for the individual paths in a mediation model in order to assess whether M functions as a mediator. The pattern of significance or nonsignificance for individual paths in a mediation model is not pertinent to whether the indirect effect is significant. You absolutely should estimate the indirect effect. See Hayes (2009) for a brief discussion [PDF], as well as Hayes and Rockwood (in press) [PDF], or Chapter 6 of Hayes (2013), Chapter 15 of Darlington and Hayes (2017).

**Question:**I am interested in mediated moderation rather than moderated mediation. Do you have a macro for that?**Answer:**As I discuss in my book on mediation analysis, in my opinion, mediated moderation is rarely very interesting or substantively interpretable. The same model can be conceptualized in terms of moderated mediation, and the results usually are more meaningful when you change your interpretative focus from the indirect effect of a product to the conditional indirect effects. I recommend avoiding use of the term "mediated moderation" or any attempt to muster support for such a process. See Chapter 11 of Hayes (2013). Although PROCESS can be used to construct the indirect effect of a product in a "mediated moderation" model, it turns out that this is equivalent to the index of moderated mediation, and moderation of mediation is much more interesting and substantively meaningful.

**Question:**

**What is the "index of moderated mediation" I see in the PROCESS output? I don't see a discussion of this in your book.**

**Answer:**This feature of PROCESS was added after the book went to print. Although some of the initial ideas behind the index are described in Chapter 12 of the book, a more thorough development and discussion of the index of moderated mediation can be found in Hayes (2015,

*Multivariate Behavioral Research*) where it is also first named as such,

**Question:**

**What is the "index of partial/conditional/moderated moderated mediation" I see in the PROCESS output? I don't see a discussion of this in your book.**

**Answer:**These indices and their uses and interpretation are described in a recent paper of mine. I cover this material in a course I next teach in January 2017 in Los Angeles.

**Question:**

**I estimated a conditional process model with more than one moderator. I don't see an index of moderated mediation in the PROCESS output. How can I tell if an indirect effect is moderated in these models.**

**Answer:**For a discussion of various tests of moderated mediation in models with more than one moderator, see a recent paper of mine. These tests are implemented in PROCESS as of version 2.16. I cover this material in a course I next teach in January 2017 in Los Angeles.

**Question: How can I tell whether I can claim full or partial mediation from the output of PROCESS?**

**Answer:**These are based on the relative size and significance of the total and direct effect. All this information is in the output. "Full" or "Complete" and "Partial" mediation are outdated, 20th century concepts that have no place in 21st century mediation analysis. I recommend you avoid the use of these terms, and don't attempt to interpret your analysis based on the significance of the total and direct effects and whether the effect of X becomes nonsignificant after adding the mediator to the model. For a discussion, see section 6.1 in Hayes (2013) or Hayes and Rockwood (in press), which you can download from here.

**Question: I have missing data.**

**Can PROCESS handle imputed data or implement other forms of missing data analysis or procedures such as FIML?**

**Answer:**PROCESS requires complete data. It has no internal procedure for dealing with missing data other than listwise deletion. PROCESS does not integrate with the multiple imputation routines built into SPSS or SAS. If the data file you are analyzing is tagged as derived from the multiple imputation routine, it will not analyze it and an error is likely to result (The problem in SPSS is that the MATRIX language does not honor split file designations). Before using PROCESS, impute all you want, but PROCESS expects complete data and if you don't conform, it will make your data complete before analyzing it by throwing out cases missing on any of the variables in the model.

**Question: The Johnson-Neyman technique is neat, but PROCESS doesn't produce regions of significance in model 1 when X is multicategorical. Why not?**

**Answer:**The mathematics for the derivation of the regions of significance are quite complicated and even impossible with more than a few groups. So PROCESS doesn't produce JN results when X is a multicategorical and specified as such using the mcx option. But check out a new macro called OGRS that will find the boundary points for regions of significance using an iterative approach rather than a purely analytical one. OGRS is illustrated in a Hayes and Montoya (in press).

**Question: Why doesn't PROCESS have an implementation of the Johnson-Neyman method for regions of significance of the indirect effect, like is implemented in MODMED?**

**Answer:**The derivations for the JN regions of significance for a conditional indirect effect discussed in Preacher, Rucker, and Hayes (2007,

*Multivariate Behavioral Research*) assume the sampling distribution of the conditional indirect effect is normal. This is a faulty assumption, and the reason bootstrapping or some other method is preferred for inference about an indirect effect. For this reason, this method is not implemented in PROCESS, and I don't recommend using MODMED for this purpose. MODMED is now obsolete, given that PROCESS can do everything MODMED can do and much more (except for this!).

**Question: Will the SAS version of PROCESS recognize a "class" command for dealing with categorical variables?**

**Answer:**No. The only options PROCESS recognizes are found in the documentation for PROCESS . See Appendix A of The

*Introduction to Mediation, Moderation, and Conditional Process Analysis*and its addendum.

**Question: My outcome variable Y is dichotomous. How do I tell PROCESS this?**

**Answer:**You don't have to. PROCESS figures this out on its own and uses logistic regression for the model of Y when it sees only two values of Y in the data.

**Question: I am trying to save the bootstrap estimates, and I get an error that says "**

**Error # 801 in column 1. Text: save: Unrecognized text appears on the SET command."**

**Answer:**You are setting up the PROCESS command using the custom dialog box, clicking PASTE, and then modifying the code produced by the PASTE button. The custom dialog box says "

**Do not use the PASTE button**" above the PASTE button for a reason. Modifying the code produced when you click PASTE, or using code generated by clicking PASTE will often produce errors because the custom dialog version of PROCESS is different and doesn't have all the features that the syntax version of the PROCESS has, including the SAVE option. Use the syntax version of PROCESS instead (PROCESS.sps, not PROCESS.spd) and

**never**click PASTE when using the custom dialog box.

**Question: A note in my output says "**

**NOTE: Some bootstrap samples had to be replaced." What does this mean?**

**Answer:**On occasion, the model cannot be estimated on a bootstrap sample. This occurs when the data matrix in a bootstrap sample contains a singularity or a variable is a constant. When this occurs, the bootstrap sample will be replaced. A note in the output will indicate how many times this occurred during the bootstrapping routine. It is more likely to occur when the model contains a variable that is discrete. Dichotomous variables that heavily favor one category are especially likely to produce this problem. Programs that can bootstrap handle this differently. Some simply discard the bootstrap sample and don't replace it. Others will replace it but don't tell you how often this happens.

**Question:**I am getting a warning in PROCESS that reads "WARNING: Bootstrap CI endpoints below not trustworthy. Decrease confidence or increase bootstraps". What does this mean?**Answer:**This is generated by the bias correction routine when generating bootstrap confidence intervals. It occurs when the bias correction is large and is more likely with small sample sizes. If you can't get it to go away by increasing the number of bootstrap samples or lowering your desired confidence, use a percentile confidence interval instead or, for models 4 or 5, a Monte Carlo confidence interval.

**Question:**

**An editor/reviewer insists I have to use a structural equation modeling program instead of PROCESS. How do I respond?**

**Answer:**I address this in Chapter 5 of

*Introduction to Mediation, Moderation, and Conditional Process Analysis*. There are advantages to using SEM, but some disadvantages as well. The hard line position your reviewer or editor is taking is probably not consistent with his or her own behavior. Any OLS regression analysis is subject to the weaknesses discussed in Chapter 5, including bias in estimation of effects due to ignoring measurement error. Yet no doubt your critics have probably used OLS regression and have probably published their own work using it, with all its flaws. And the editor has probably accepted papers with regression analyses in them. Thus, to categorically reject the legitimacy of a mediation, moderation, or conditional process analysis because an SEM program wasn't used is, at a minimum, hypocritical if not also overly ideological.

**Question: How do I tell PROCESS which group I want to use as the reference category when using indicator coding of X (in models 1 or 4) or M (in model 1)?**

**Answer:**You can't. As discussed in the documentation, PROCESS treats the group with the numerically smallest number on the multicategorical variable coding groups as the reference. If you want a different group as the reference, recode your multicategorical variable so that your desired reference group has the numerically smallest code prior to running PROCESS.

**Question:**My advisor tells me I should use the Baron and Kenny strategy for assessing mediation. But my reading of the literature tells me this isn’t recommended these days. What should I do?**Answer:**You have counted on your advisor for guidance and support. Now return the favor. All but the most stubborn of advisors are open to new ideas, and many are too busy or just don’t care enough to stay informed on recent developments. Give him or her a copy of the relevant literature or a copy of Hayes (2013) and make your case. Also see Chapter 15 of Darlington and Hayes (2017) or Hayes and Rockwood (in press), which you can download from here.

**Question:**Will PROCESS produce standardized coefficients?**Answer:**The regression/path coefficients that PROCESS produces are in unstandardized form. For mediation analysis, I recommend not reporting standardized coefficients when your causal agent/independent variable is dichotomous, for standardized coefficients for dichotomous variables generally have no useful substantive interpretation (see Darlington and Hayes, 2017, for a discussion). You can standardize your variables first prior to the use of the PROCESS, and this will generate standardized coefficients. However, the bootstrap confidence intervals you will get from PROCESS should not be interpreted as confidence intervals for the standardized effects, for that is not what they are. If you want a proper confidence interval for a standardized indirect effect, use the EFFSIZE option. See the documentation.

**Question:**

**I have no theoretical basis for believing there is a direct effect of X.**

**Is it possible to fix the direct effect in a mediation model estimated with PROCESS to zero? Or in a serial multiple mediator model, can I constrain some of the paths to zero, such as from one of the mediators to Y?**

**Answer:**This can't be done in PROCESS. Even if it could, I wouldn't recommend doing this anyway. I articulate my position on this in Chapter 15 of Darlington and Hayes (2017).

**Question: In version 2.16 of PROCESS, I get an error message at the top that reads**

Run MATRIX procedure:

>Error # 12546 in column 1. Text: ulcif

>MATRIX syntax error: unrecognized statement name. Is it spelled correctly?

>Execution of this command stops.

Scan error detected in parser.

The MATRIX statement skipped.

>Error # 12546 in column 1. Text: clbs

>MATRIX syntax error: unrecognized statement name. Is it spelled correctly?

>Execution of this command stops.

Scan error detected in parser.

The MATRIX statement skipped.

**Answer:**This error appeared in a version of PROCESS that was publicly available for about 10 days. It is inconsequential and occurs only when using the PROCESS dialog box is usesd to set up the model. The output that follows these error messages is correct. A revised custom dialog version (2.16.1) can now be downloaded that does not produce this harmless error message.

**Question:**Where did you learn to program macros?**Answer:**I am self taught. I learned to program first in BASIC on a Commodore VIC-20 my dad bought me in high school in the 1980s. My first publication was a computer program published when I was 14, and for a brief period in high school I had a small software company I operated with a friend of mine that produced games and educational programs for Commodore machines. Once you learn the essence of computer programming, the skill generalizes to almost any language. The macro functions in SAS and SPSS are quite versatile, and the MATRIX language (SPSS) and PROC IML (SAS) are very powerful and can be used to program these statistical packages to do a whole lot more than what they provide to the user "off the shelf."